2005 Diary

01-25-2005

Conference Call Setup through MCI

e-meeting.mci.com

quick e-scheduling

Username: Teddi Famer

Password: fdn6413122

ADP

Anthony Diprimio

1-866-270-0941 ext. 1038

03-10-2005

The password for the Postal Machine is 1111

the password to reset the Postal Machine is 0000

Sequence to password off:

Hit Normal Preset word

(Note: Priority mail is 13 Ounces or greater and must put PRIORITY Sticker which is $3.85)

Certified Mail is a trackable piece of Mail, and we have a Custom Preset for those.

03-15-2005

Our Firewall Server Harry had the following message before shutting down....

"Environmental abnormality occurred during system Shut down....NT Authority/System"

During bootup there was the following error as well...

" 1611 I/O Fan Failure Detected..."

I opened up the machine and found out that the I/O fan near the Hard drives has failed. I called Compaq 1-800-OK-COMPAQ or 1-800-652-6672 and the Technical Support gave me the Part number that I need for the fan 327412-001 and the replacement part number is 173907-001.

So I called the Compaq Part Sales number at hp.com/buy/parts - 1-800-538-8787 and their internal computers were down.

So then I called TUSHAUS at 414-908-2200, and a "Wes" was very helpful in purchasing the part to us and shipping it to us in a day.

Meanwhile I was able to bypass the "Thermal Shutdown" mode in Compaq's SmartStart utilities.

04-12-2005

The printer gentleman was in yesterday. He cleaned Justin's LaserJet 4, and replaced your fuser kit on the LaserJet 4100. He said that both Ann's printer and the Color printer outside your office were having issues because they are not directly connected to their own power source or connected to a 20 Amp outlet, since the color printer needs a 15 AMP rated outlet.

Today, Kevin from "Peerless Electric" was here and he checked out the existing outlets for the Hawley House third floor and Lion House Second floor. He said it is not a electrical problem since they are both 20 amp rated outlets as required.

Checked some amperage readings on some items and this is what we found.

LaserJet 4	-	6.4 Amps

LaserJet 2100	-	3.4 Amps

Computer	~	6.0 Amps

Monitor CRT	-	2.0 Amps

Canon 3300i	-	10 Amps

Canon C6800	-	20 Amps

Xerox 7700DN-	12 Amps

Color LJ 8550N-	7.5 Amps

HP LJ 5	-	7.8 Amps

Canon i330	-	12 Amps

HP 17" Flat monitor	1.2 Amps

HP LJ 4100	-	6.4 Amps

Canon i2220	-	10 Amps

TypeWriter	-	1.1 Amps

Canon NP6016	-	8.0 Amps

04-20-2005

Blackberry Installation for Grebe

The new PIN # for the BlackBerry is 201F83C6

First we add the user in the Blackberry Exchange Server 3.5 which is located in the \\Lynde server.

We then "Kill", the handheld 7230 device to refresh all the information on it.

Then, on the User's computer machine, I downloaded the Blackberry Desktop software version 4.0 and installed it....in the "Configure PIM" section, we configured the synchronization to only occur between the calendar and the address book...under folders section we made sure it pointed the the Prez Calendar and Prez contacts accordingly.. However, Blackberry crashed when we did this.

The article from blackberry.com was KB-03019

Called CDW, gave me case# 1835247, talked to a Neil, neilmag@cdw.com, David and Phoung and they all said that I can't have a public folder in the PIM section by itself, it has to have a private calendar in there as well.

Customer # 4596987

Called and emailed Bbsuggestions@rim.com regarding a solution for this problem.

Went to HP.COM/go/recycle and ordered shipping labels for all the extra toners we have.

Well, at 6AM everyday, we have a program called Webshield on one of our servers which downloads and updates files (dat files or definition files - which are files that contain the latest "antidote" scripting which enables the Webshield program to detect and block new virus threats). However, Network Associates/McAfee put out general dat files for all of their software such as Viruscan, Webshield, Groupshield and theoretical they should test to make sure that they all work well for all those programs and all the different versions that their clients have. Once, in a while these definition files crash the very software that they are supposed to enhance due to a lack of extensive testing on their part. So this morning, Dionne alerted to me that she was waiting for an email that never came...I was able to isolate this as the issue and get the "fix" file from Network Associates Website and install it on our Webshield server.

I installed the latest Superdat file to fix this issue...since the Mailscan service on the \\lynde server would not start

November 29th, 2005

The trial balance for great plains had a setting under Restrictions. We removed it.

It should be called "Beginning Balance"

GL_Trial_Balance_TEMP.Beginning Balance =

and the function = FREQUENCY

December 12, 2005

Diane Lask's printer HP 2300 must have tray 1 settings as follows

type: ANY

size: ANY

This enables paper that is tray one to be automatically printed on first.

December 16, 2005

The president printer HP 4100 was printing ghosted images and leaving a film of dust. We ordered a new maintenance kit for that machine and now everything is printing properly.