COMPUTER DIARY 2002

Jan 08/02

Continuing with testing for the new windows 2000 domain

Jan 20/02

Received a new 9.1 GB hard-drive from compaq...UPS tracking number 1Z4321AR0661697827

Jan/21/02

USER ID: BRADLEY

USER NAME: BRADLEY

System password : hawley

Created a new Company for Great Plains : Bradley Foundation

Company ID: BRDFN

Verified Format.....

Ran Integration Manager......

----the Chart of Accounts Bradley

----Vendor List

The Vendor List Errors

Doc 158 Zip code Truncated

Doc 457 Phone1 Truncated

Entered all the Beginning Balances for the Fiscal year.....

Jan/ 23/2002

When Great Plains had the error that "too many users were logged in" the solution to this problem is to delete the file ACTIVITY.BTR in the System Folder under P: Drives–the drive for Great Plains

Account Framework

Account Length	6	Segments	2

Max Length	Length

Segment1	6	4

Segment2	6	2

Jan/24/2002

HP 2500 CM printer for Mike Hartmann was misbehaving. Basically paper was getting stuck along the rollers periodically. Called HP Support and they basically instructed me to clean the rollers and it works fine now....

SN: SG96F12003

1-208-323-2551

It is out of Warranty though... and our HP case number is 1430311191

The bottom tray 3 is not working....must find a way of disabling it

Jan/28/2002

Kendra from Burgiss Group called today... Phone number is 610-640-2880

Kendra@burgiss.com

Basically she gave us some updates of our issues with their websites, such as the printing probles..where we should optimize our resolution settings to 800 x 600 and should enable the small fonts view...

In reference to the reports freezing... we might have to refresh our temp folder or defrag it

-I received a call from John Wolf of Burgiss Group...he told me that we can customize the appearance of checks by using report writer...print or CTRL-F9 ..go to form or report and modify reports.dic

OR:

Go to Tools - Customize - report writer

reports - drag it down

-payable management - checks

-Vouchers - Invoices

Check Run

Selected Checks

Jan/30/2002

-Installed a new mouse for Hartmann

-Helped Christina Senske change her LPT1 port form ECP to EPP...To go into the Bios we had to use F10

-Called SmartStorage regarding making our Jukebox work under Windows 2000 Server. Since our Current Software SmartStore Access 3.0 is no longer supported, since it changes the CDFS.SYS file of the operating system...They recommended that we purchase the ARCHIVE EXTENDER 4.05.....Their Tech support line is 1-800-579-3647 and their Sales line is 1-800-324-4222 ext 6700 for Cathy Voight....

- Later, I called Vern Maples

Vern Maples

IT Mgr

SOURCECORP - IMC, L.P.

1030 Ontario Road

Green Bay, WI 54311

920-469-5000 x-222

920-469-5010 Fax

Mailto:vmaples@imcwi.com

Basically he recommended that we go to a RAID 5 Solution, it will only cost us for implementing a Raid 5 solution and we can save money)like $1500 for the new software and $1000 for the support)...This will be a viable solution where we can map drives as if they were still a virtual Jukebox and they can provide a C++ program that they have written for this specific task. Where it is actually a real simple task where the share is built, all the CD's are copied to the shares, Paperport is configured. To figure out how much harddrive space is required just Multiply # of CD's * 650MB Divided by 1024 Kb = So and so GB's of hard drive space.

-Tushaus Techs will be here this week to look at Hartmanns printer....

-

Restored:

H:\FINANCE\GRANTS\BUDGET\2001\HOWPYMT.WK4

for Yvonne

Feb/18/2002

Had trouble accessing some files of the H:\Finance Folder and some Users' home directory like Kelly's home directory. Basically Yvonne helped me fix the problem by taking ownership of those files to the administrator account.

For Papervision to work, I copied all the CD's containing the data to folder called SMARTCD on the HARRY Server. I also included the papervision software on the same folder.

Took the Karen folder and placed it in the FINANCE folder in the H:\ Drive

Took administrator ownership of the entire FINANCE folder and gave it rights for the FINANCE group and Administrator Group. Took the appropriate USER folders and gave them the administrator and user rights based on whoever owns the folder..

2/28/02

I will enable the wschambra@comcast.net on 2/28 to work as @home address

works ...meanwhile I have added it as a contact to our Bradley

Foundation Global Address List. So the Foundation Staff can email to

your new address. Please REPLY to this message to verify the setup.

2/29/02

Laura had email issues that had winmail.dat files appearing as her attachments. Basically the error was found to be Personal Address Book...which had been set up to send email to foreign systems using RTF or Rich Text files as the attachments and these were somehow impeding the systems.

Kimberly...for her Label and ..we had to go into the label and edit their actual preference for the paper size..where ..EDIT...LABEL..SHEET SIZE...[CHANGE] ..here you can choose the location that paper will come out of the printer. Ie: like feeder tray, or tray2..

03/07/02

For Laura's machine...Could not upload files to Bradley Website....so basically I had to open up FTP on the Harry Servers' protocols....and it works

The Font issues we simply had to map the appropriate fonts through Pagemaker 7 and the Export to PDF was not working and I simply copied the Plugins folder from my computer over to hers and it works fine now.

Kimberly- she had trouble cutting checks, because we had forgot to change the A/P Gift's export from Great Plains Dynamics over to Quicken 2000. Then her QDATA File is saved in J:\Kimberly folder and the backup is in J:\Kimberly\backup folder.

03/14/02

Compaq Deskpro EN Series...Alicia's Computer...S/N: 9847 CDDZ D428......it had the Blue screen of Death...probably due to the Video card and Matrox Drivers....Compaq Case #: NA020313D14502... so I had to switch with GARY/DENNIS's machine....and everything is fine now...

MORE WINDOWS 2000 UPGRADE ISSUES

HAD Error from HARRY Server....SCSI Port 1: Check Storage Enclosure Power Switch....called 1- 800-652-6672

1775 - Slot 4 Drive Array...Proliant Storage Enclosure not Responding

1785 - Slot 4 Drive Array not Configured

We needed Ultra SCSI Cable with Termination

Case REFERENCE #: NA02020900637

Ultra Part # for SCSI Cable 270273-001

can also purchase from www.ambry.com

$85 dollars which is a 9-device 68 pin Internal SCSI Cable

The fix for Color Printing issue was to Install PS and PCL

then remove PS

and then locally install PS Driver again rather than use the wizards of HP 8550

Some of Kelly's files had to relinquish ownership...since they had corrupted Security information form the NT domain....

04/02/2002

To access and find out how MicroEdge's Gifts and Great Plains' Dynamics will integrate we need to get more information from www.ffog.org and the

USERNAME: ckfriauf

PASSWORD: KZDXQ

03/19/2002

Todd Hoskins Printer repair service came in to fix Laura's 1100 series printer.

04/17/2002

Need to help Kelly with Setting up a way for accessing home email from the Office.

Email Address: kambrose@ameritech.net

POP3 and POP & SMTP Address are both : mailhost.mil.ameritech.net

Account Name: kambrose

Password: ambrose

04/26/2002

The Article 88-124 appeared twice in paper_vision and we simply removed the one from the CD marked 13220003...Also some of the mistakes were rectified and we copied the new data from CD 13220002

05/24/2002

Installed a Regular Mouse for Mike Grebe's Docking Station

05/30/2002

Formatted the Corel WP AVERY 5321 Label for Kimberly

06/04/2002

Installed the new Hp LaserJet 4100TN Network Printer in Mr. Grebe's Assistant's Office. Was able to successfully install in on the Lynde (Backup Server) via CD.

06/05/2002

was able to add more memory into the Guest machine by removing the Video Card.

06/12/2002

Installed an old video card in Gary/Dennis's machine, because his screen saver would not run...it was successful

Make dgrueneberg@bradleyfdn.org part of the GaryDennis Email Account. Now people can email him at the foundation and it should arrive at the same Inbox as Garys.

Made a Shortcut to the Executable file of StyleAdvisor for Cynthia

The Peachtree in Josh's machine does not work with the Logon.bat, so we created a login script called Justin.bat where the G:\ drive is mapped according thus enabling Peachtree to function appropriately.

Backup Exec was unable to attach to Exchange Mailboxes while doing the backups. The message read....." Unable to attach to Microsoft Exchange Mailboxes" ..Access is denied!!!

The Backup Exec Service Account must be in the local administrator group

A MAPI email client must be installed on Backup Exec Server

Which is precisely what we did and made the Backup Exec Account the same as Administrator

Also note that after the new Server implementations...most of the windows 98 machines' Email account was rather slow...the only solution we eventually came up with was to re-install the operating system, since the c"\windows folder was somehow interfering with the computer.

June 19, 2002

Installed and updated the machine for Terry Famer...

Her CMOS battery is dead...so we called Compaq and due to the following errors 162 and 163, where the CMOS was invalid we made sure that the CMOS jumpers were in position 1 and 2 and not 2 and three. Also we cleared the CMOS and we still have the problem. So compaq suggested we get the Compaq part Number: 234556-001 and have the following CASE number: NA020618017-045

The Serial Number of this workstation is

I have setup Kim's email so a copy of her emails are sent to her home address similar to the schambra setup. I have implemented similar setups for Laura for about 4 months now and for Ann just recently as they have requested. Of course that feature is disabled for Laura, since she only wants me to implement that when she is away. So basically right now, Kim's, Ann's and schambra'a have a copy of the emails being forwarded to their respective home addresses. This is done by creating contacts in the "Active Directory for Users and Computers" and assigning a SMTP email address to them. Then opening up their appropriate Bradley User Accounts and enabling a copy to be forwarded to the their Internet SMTP email, which are of course on the contacts.

June 23, 2002

Helped Laura export her Outlook address book *.csv into her user drive and later import it into the fax machine- Canon FAX

June 24, 2002

Helped Mike Senske with installing the Proseries 2001 Tax Preparation software...just followed the directions and it had a specific location for the 2000 data and created a folder as well for the 2001 data.

July 1, 2002

Look into the video conferencing

Helped Josh with the preliminaries and informed him on what we did as to the regards of setting up Great Plains

Look into buying the Financial Software - "Microsoft's Great Plains DYNAMICS 6.0 " Software

Helped Terri Famer with her computer; her computer simply crashed and a reboot did not help...so I changed the videocard and everything is okay now. She had a PCI videocard and now has the compaq manufacturer's AGP card.

July 3, 2002

I have implemented a new logon script for Mr. uhlmann called uhlmann.bat...the only change is that there is has no mapping for the H:\ drive.

Bill has found a book for Great Plains' Dynamics... here is the following message "I am have contacted the publisher of the guide book titled Computerized Accounting: Using Microsoft Great Plains Dynamics. This is a guide book that is published by Armond Dalton Pub. Inc. I have seen it listed on several syllabi for Accounting courses throughout the country -- evidently it's popular."

July 07, 2002

Terri' s machine still has video card issues, we received a new CMOS battery which I installed and put in a PCI videocard instead of the AGP card. Then it seems to boot up fine.

Bill Bergeron had trouble printing to the 1ST_FL_LION house printer... basically the ground printer also failed with the same symptoms about two months ago....I deduced that this is directly linked to the fact that both these printers have ip address on the 207 subnet, whereas the out TCP/IP subnet is in the 192.168.100.XXX subnets... so basically I configured the Printer to the IP of 192.168.100.10 and created a HP TCP/IP port and it is functioning withing normal parameters.

Did research on Videoconferencing

July 22, 2002

Basically I noticed our Backups getting larger and larger due to log files being created by the Exchange server in the \mdbdata folder. To circumvent this we had to enable Circular logging on the Exchange server through we followed technet article Q258470 and rebooted the machine

July 29, 2002

Started the Process in Great Plains

in creating a new Company

"The Lynde and Harry Bradley Foundation"

in the location of P:\HARRY

with the Company ID of HARRY

with the Account Framework of 8 length

July 29, 02

Created Folder –> P:\HARRY

Setup-System-Company

Created Company

NAME:	"The Lynde and Harry Bradley Foundation"

COMPANY ID:	HARRY

Company Location:	P:\HARRY

Checked (*) - Local Shipping Methods and Payment Terms

Checked (*) - Copy access for "Lynde and Harry Bradley Foundation"

-check Account Format

SETUP-COMPANY-COMPANY

Setup information

Account Format

Account Length	8

Segments	3

MAX LENGTH	LENGTH

SEGMENT 1	6	4

SEGMENT 2	6	2

SEGMENT 3	6	2

Fiscal Period

2001	-	historical year

2002	-	current year

Renamed all the periods to appropriate months like January, February, March....

Note: we must run CHART of ACCOUNTS INTEGRATION BEFORE WE RUN VENDOR INTEGRATION...

To run Chart of Accounts we had to create additional Categories through Setup-Financial-Category that matched the categories found on Peachtree...

We also could not import the checkbook ID- rather we had to create on first like "US BANK"

Oct 11, 2002

Hartman's printer had the error message "MECH. SS FAILED", so the Todd Hopkins Service man was able to fix that issue and gave us a Case #: 1432283989 with HP. He Reset the service station server recovery via HP tech and tested ok. This should work for a while but if we want to trade in printer, we should consider trading in the HP DeskJet for an HP LaserJet like the 2100M. Also note the rollers for tray 3 are all chewed up and that is one of the reason for his suggestion.

He also ordered a new part for Yvonne's Model C8051A, S.N.: JPLGD07059 the LJ 4100TN printer. This is to fix the squeaking issue.

On Josh's machine- the HP LaserJet 4, he cleaned the toner buildup on the fuser

Terri could not reuse her paper for the HP does not support that. ????

I created a new User President with the password BRADLEY so that Terri and Mr. Grebe can share a common calendar and Contact list!!!

We deleted the 1STFL_LION printer and gave it as a local printer for Bill Bergeron

About a month ago I restored the following files

H:\Finance\admin\hr\asstcontroller.wpd

H:\Finance\admin\hr\cfo.wpd

H:\Finance\admin\hr\controller.wpd

Oct-15-2002

For Videoconferencing there are units like Polycomm, PictureTel, and Tanberg Units. Currently we will be using Foley & Lardner's Videoconferencing Units.

Oct, 14th/2002

Called Compaq tech line( 1-800-OK-COMPAQ) for help regarding the DVD player not working under windows 2000. The Issue number ticket is NA020087025224

Model #: SR-8583-BCQ

Compaq Part #: 356146-701

SN: 9847 CDDZ D425

Compaq Deskpro

DVD Win2k

there is no win2k compatibility

must use Cinemaster, winDVD, powerDVD—this is a panasonic SR-8583 5x

Installed the LION_COLOUR Xerox printer with IP address 192.168.100.11

11/14/2002

Fixed Marcia's Outlook Link issue by making Internet Explorer the Default Browser

Terri had trouble opening up WP documents...so I disabled the DDE option for "open" through the Folder Options menu for .wpd extensions

11/23/2002

Installed the new Canon iR3300 Scanner/Copier and Printer with the following IP address

192.168.100.12

255.255.255.0

Can go to http:\\192.168.100.12 in browser to upload information like Address Book

We also enabled Email Relaying at the Exchange Server. This enables the Canon iR3300 to forward email to the outside mail with the scanned documents as the attachment.

Go to Exchange System Manager

Click on Servers

Click on Bradley

Click on Protocols

Click on SMTP

Open Default SMTP Virtual Server

and Right Click on Properties

Access-Relay

choose "only the list below"

Granted to IP address 192.168.100.12

Unchecked or Checked on ???? to relay regardless of authentication to override the list of IP addresses above.

On the Canon iR3300

we setup the

IP Scheme:

IP Address:	192.168.100.12

Subnet:	255.255.255.0

Gateway:	192.168.100.1

DNS:

Primary	192.168.100.3

Secondary	216.136.95.2

Host Name:	bradleyfdn.pri

Email/I-Fax

SMTP Server	192.168.100.3

Email Address	administrator@bradleyfdn.org